EQ, or emotional quotient, is a necessary quality for success in the workplace. It speaks to our capacity for identifying, comprehending, and controlling both our own emotions and those of others.

Employers are increasingly recognizing the importance of EQ in their employees and are incorporating it into the hiring process. This article will explore navigating behavioural questions and assessments that assess emotional intelligence during an interview.

Understanding Emotional Intelligence: 

Before freshers dive into the job interview process, it’s essential to understand emotional intelligence and how it can benefit them as a job candidate. EQ includes self-awareness, self-regulation, motivation, empathy, and social skills. Employers seek emotionally intelligent freshers who can recognize and manage their emotions effectively and respond to others. Being emotionally intelligent can lead to better communication, teamwork, and problem-solving abilities in Freshers Jobs.

Behavioural Questions: 

Interviewers commonly use behavioural questions to assess emotional intelligence. These questions ask candidates to provide examples of how they have handled specific situations. The interviewer seeks evidence of emotional intelligence, such as recognizing emotions, managing them effectively, and responding appropriately. It’s essential to prepare for these questions by reflecting on past experiences and how you handled them. Use the STAR method (Situation, Task, Action, Result) to structure your responses and provide concrete examples of your emotional intelligence in action.

Examples of behavioural questions that assess emotional intelligence include:

  • Can you describe when you had to manage conflict with a coworker? 
  • Give me an example of a time at work when you had to make an adjustment. What activities did you take to help others adjust and how did you manage your emotions at this time?
  • Describe a situation where you had to work with someone with a different work style or personality. How did you navigate this situation, and what did you learn from it?


Some employers, like Tcs Careers, may also use evaluations to measure emotional intelligence during hiring. These assessments can take many forms, including personality tests, cognitive ability tests, and dynamic intelligence tests. It’s essential to approach these assessments honestly and authentically. Trying to game the system or present a false persona will not benefit you in the long run. There is still possibility for growth and improvement even if you don’t fare as well on a Tcs Careers evaluation because emotional intelligence is a trait that can be acquired through time.


Emotional intelligence is a critical competency for success in the workplace, and employers like Tech Mahindra Careers are increasingly recognizing and assessing its importance during the hiring process. By preparing for behavioural questions and approaching assessments honestly and authentically, you can demonstrate your emotional intelligence and increase your chances of landing the job at Tech Mahindra Careers. Remember to reflect on past experiences, use concrete examples, and be true to yourself. You can easily navigate the interview process and demonstrate your emotional intelligence to potential employers like Tech Mahindra Careers if you keep these pointers in mind.